On-line Help Center

Need assistance? Browse through the categories below of Frequently Asked Questions or use the search function to search for information by using a keyword.

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Category : Photos
Description :
Answers to questions related to photos.
 
Q: Can I change a photo on my listing?
Ans:
Yes - simply login into the Members Area and select EDIT PHOTOS.  Select the listing you wish to change the photos on and upload the new photo.
 
Q: Does it matter what size my photos are?
Ans:
Yes and No.  Photos with a very large file size may take a long time to load and your internet connection may time out.  If you experience this problem, you should resize your photo and try uploading again.  However, all photos will be automatically resized to 250 pixels to ensure they load quickly on our site. 
 
Q: I am having trouble loading my photos.
Ans:
We will be happy to help you out if you need help loading your photos.  Simply send us an e-mail with your name, horse name, and listing number and we will gladly add your photos.
 
Q: Is your photo too big? Not sure how to resize it?
Ans:
Just email us with your photo as an attachment and we will resize and add it for you. Include your name, your horse’s name and put “Listing photos” in the subject line of your email.  CLICK HERE to e-mail us.
 
WSI